srp77 Terms & Conditions — Know Your Rights and Responsibilities

1 Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and srp77 ("we", "us", "our", "the Platform"). They govern your access to and use of the srp77 website located at https://srp77.io, including all services, features, content, and functionality available through the platform — including sports betting, live casino, online slots, and any other gambling products we offer from time to time.

By registering an account, logging in, making a deposit, or placing any wager on srp77, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the srp77 platform.

srp77 operates as an online betting and casino service primarily serving adult players in Bangladesh. All services are provided in English and all account balances are maintained in Bangladeshi Taka (BDT). These Terms should be read alongside our Privacy Policy and our Responsible Gaming Policy, both of which form part of the overall agreement between you and srp77.

2 Eligibility

To use srp77, you must meet all of the following eligibility requirements at all times:

• You must be at least 21 years of age. 21+ This is a strict minimum and no exceptions are made under any circumstances.
• You must be a natural person — corporations, partnerships, trusts, and other legal entities may not register player accounts.
• You must have full legal capacity to enter into a binding agreement under the laws applicable to your place of residence.
• You must not be using the platform from a jurisdiction in which online gambling is explicitly prohibited by local law. It is your sole responsibility to ensure that using srp77 does not violate laws applicable to you.
• You must not be registered on any self-exclusion list or have an active self-exclusion period in place with srp77.
• You must not be acting on behalf of another person or as a professional gambler for a third party.

srp77 reserves the right to request proof of eligibility at any time, including but not limited to government-issued photo identification, proof of address, or proof of payment method ownership. Failure to provide requested documentation within a reasonable period may result in account suspension.

3 Account Registration

3.1 One Account Policy

Each player may hold only one registered account on srp77. Opening, or attempting to open, more than one account — whether using the same or different personal details, payment methods, or devices — is strictly prohibited. If we discover that a player holds multiple accounts, all duplicate accounts will be closed, any bonuses credited to those accounts will be void, and balances may be forfeited at our discretion.

3.2 Accurate Information

You must provide accurate, complete, and truthful information during registration and must keep that information up to date at all times. Providing false information — including a false date of birth, false name, or a payment method that does not belong to you — is a material breach of these Terms and may result in permanent account closure and forfeiture of funds.

3.3 Account Verification (KYC)

srp77 operates a Know Your Customer ("KYC") process in line with responsible gambling and anti-money-laundering best practice. We may ask you to verify your identity before processing your first withdrawal or at any other time we consider appropriate. Acceptable identity documents include:

• National Identity Card (NID)
• Valid Bangladeshi passport
• Driving licence issued by BRTA
• Utility bill or bank statement dated within the last three months (for address verification)
• Screenshot or confirmation of the mobile wallet (bKash, Nagad, Rocket, or Upay) linked to your account

3.4 Account Security

You are entirely responsible for the security of your account credentials. You must not share your username, password, or any one-time passcodes with any third party. If you suspect that your account has been accessed without your authorisation, you must contact our support team immediately at [email protected]. srp77 accepts no liability for losses resulting from a player's failure to maintain the security of their login details.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods

srp77 currently accepts deposits and processes withdrawals through the following channels: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are denominated in Bangladeshi Taka (BDT). We do not accept deposits in foreign currencies; any conversion costs are borne by the player.

4.2 Minimum and Maximum Limits

Minimum and maximum deposit and withdrawal amounts are displayed within the cashier section of your account and may vary by payment method. Current indicative limits include a minimum deposit of ৳500 and a minimum withdrawal of ৳500. These limits are subject to change and players should refer to the cashier for real-time figures.

4.3 Withdrawal Processing

Withdrawals will only be processed to a payment method that has been verified as belonging to the account holder. We do not process withdrawals to third-party accounts under any circumstances. Once a withdrawal request has been approved, processing times are typically as follows:

• bKash, Nagad, Rocket, Upay: Within 1–4 hours of approval during business hours (BST, UTC+6)
• Visa / Mastercard: 3–5 business days depending on issuing bank

Processing times may be extended during account verification, system maintenance, or peak demand periods such as BPL match days or festive seasons (Eid, Pohela Boishakh). srp77 accepts no liability for delays caused by third-party payment processors.

4.4 Anti-Money Laundering

srp77 is committed to preventing money laundering and the financing of any illegal activity. We may refuse, delay, or reverse any transaction that we believe — in our sole discretion — may be connected to money laundering, fraud, or any other illegal activity. Funds deposited to an srp77 account must originate from a payment method legally owned by and registered to the account holder.

5 Betting Rules

5.1 Placement of Bets

A bet is deemed accepted only once a confirmation message is displayed in the player's account and a corresponding entry appears in their betting history. srp77 reserves the right to refuse, void, or limit any bet at our discretion, including but not limited to bets placed after an event has commenced, bets placed in error, or bets placed by a player whose account is under review.

5.2 Odds and Markets

All odds displayed on the srp77 platform are indicative until a bet is confirmed. Odds may fluctuate in response to market conditions, team news, or changes in the event. srp77 strives to maintain accurate odds at all times but accepts no liability for errors or omissions in odds pricing.

5.3 Void Bets

A bet may be declared void in circumstances including: event postponement or cancellation not rescheduled within 48 hours; obvious pricing errors; incomplete events where a result cannot be determined; force majeure events. Where a bet is voided, the stake is returned to the player's account balance.

5.4 In-Play Betting

In-play (live) betting is subject to additional rules including potential delays in bet acceptance due to match data latency. Bets placed after the relevant event or phase has concluded — even if placed before the platform has updated — will be void. srp77 uses commercially reasonable measures to prevent the acceptance of late in-play bets but cannot guarantee real-time data synchronisation at all times.

5.5 Casino and Slots

All casino games and slot titles available on srp77 are provided by certified third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These games utilise certified Random Number Generators (RNGs) independently audited for fairness. Results generated by the RNG are final and cannot be disputed on the grounds of perceived unfairness.

6 Bonuses & Promotions

6.1 General Bonus Terms

All bonuses and promotional offers made available by srp77 are subject to specific terms and conditions published at the time of each promotion. In the event of a conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail for that promotion only.

6.2 Wagering Requirements

Unless stated otherwise, bonus funds are subject to a wagering requirement before they may be withdrawn. The applicable wagering multiplier and eligible games are specified in each promotion's individual terms. Wagering contributions by game type may vary; for example, slots typically contribute 100% while live casino games may contribute a lower percentage.

6.3 Bonus Abuse

srp77 reserves the right to withhold or cancel any bonus — and to void any winnings derived from that bonus — where we determine that a player has engaged in bonus abuse. This includes, without limitation: registering multiple accounts to claim a welcome bonus more than once; placing low-risk or opposing bets designed to clear wagering requirements without genuine gameplay risk; using automated betting software in conjunction with bonus funds.

6.4 Bonus Expiry

All bonuses expire within the timeframe specified in the individual promotion terms. Expired bonuses and any associated winnings will be removed from the account balance automatically. It is the player's responsibility to track their active bonuses and the associated expiry dates.

7 Prohibited Conduct

The following conduct is strictly prohibited on the srp77 platform. Engaging in any of the following may result in immediate account suspension, permanent ban, forfeiture of funds, and referral to relevant legal authorities:

• Providing false identity information or impersonating another person
• Using the platform if you are under 21 years of age
• Opening or operating more than one account
• Attempting to manipulate, fix, or influence the outcome of any sporting event or casino game
• Using software, bots, scripts, or other automated means to place bets or interact with the platform
• Exploiting errors, bugs, or miscalculated odds in the platform's favour ("Sharping")
• Engaging in money laundering or using srp77 to process funds derived from illegal activities
• Conducting chargebacks or reversals on deposits without first contacting srp77 support
• Harassing, threatening, or abusing srp77 staff or other players
• Attempting to gain unauthorised access to any part of the srp77 platform or infrastructure

8 Intellectual Property

All content on the srp77 platform — including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, software, and the overall design of the website — is the property of srp77 or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the srp77 platform without our prior written consent.

Game content, including graphics and mathematics engines, belongs to the respective third-party game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) and is licensed to srp77. All rights in game content remain with the respective studio.

9 Privacy & Data Protection

The collection, processing, and storage of personal data provided to srp77 is governed by our Privacy Policy, which forms an integral part of these Terms. By creating an account on srp77, you consent to the collection and use of your personal data as described in the Privacy Policy.

We collect only the data necessary to operate your account, process transactions, verify your identity, fulfil our responsible gaming obligations, and comply with applicable legal requirements. We do not sell personal data to third-party marketers. We use 256-bit SSL encryption to protect all data transmitted between your device and our servers.

10 Responsible Gaming

srp77 is committed to promoting safe and responsible gambling. We provide all registered players with access to the following responsible gaming tools, available directly from account settings:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit.
• Session Time Reminders: Receive automatic notifications after a set period of continuous play.
• Loss Limits: Cap the amount you can lose within a defined period.
• Self-Exclusion: Voluntarily exclude your account for a period of 30 days, 90 days, 180 days, or permanently.
• Reality Checks: Periodic pop-up reminders showing how long you have been playing and your net session result.

If you believe that your gambling is becoming a problem, we strongly encourage you to contact our support team at [email protected] or visit our dedicated Responsible Gaming page for guidance. Gambling is entertainment — it should never be used as a strategy to generate income or to recover financial losses.

11 Limitation of Liability

To the fullest extent permitted by applicable law, srp77, its directors, officers, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including but not limited to:

• Loss of winnings due to system errors, network outages, or force majeure events
• Delays in deposit processing or withdrawal clearance caused by third-party payment providers
• Incorrect odds displayed due to data feed errors from third-party suppliers
• Interruption of service during scheduled or emergency maintenance
• Losses arising from a player's failure to secure their account credentials
• Any loss or damage caused by viruses, malware, or other technologically harmful material introduced through your use of the platform

srp77's total aggregate liability to any player in connection with any single incident or series of related incidents shall not exceed the balance held in that player's account at the time the incident occurred. This limitation does not apply to death or personal injury caused by our negligence, or to any liability that cannot be excluded by law.

12 Amendments to These Terms

srp77 reserves the right to amend, update, or replace these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. Where a change is particularly significant, we may additionally notify registered players by email or by displaying a notice upon login.

Continued use of the srp77 platform after the publication of updated Terms constitutes your acceptance of those changes. If you do not accept a change to these Terms, you must stop using the platform and may close your account by contacting our support team. Any bets placed or bonuses claimed prior to the effective date of the amended Terms remain governed by the Terms in force at the time of that activity.

13 Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. srp77 is committed to resolving disputes fairly and transparently.

13.1 Informal Resolution

If you have a complaint or dispute, please contact our support team at [email protected] in the first instance. We aim to acknowledge all complaints within 24 hours (BST, UTC+6) and to resolve them within 5 business days. Please provide your registered username, a clear description of the issue, and any relevant supporting documentation.

13.2 Escalation

If your complaint cannot be resolved informally within a reasonable time, you may request that the matter be reviewed by a senior member of the srp77 management team. We will provide a final decision in writing within 14 business days of escalation. srp77's final decision on disputed bet settlements and game outcomes shall be binding where the relevant game logs and server records conclusively support that decision.

14 Contact Information

If you have any questions about these Terms and Conditions or any other aspect of your account with srp77, please contact us through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 through the platform after logging in to your srp77 account
• Support Hours: 24 hours a day, 7 days a week, including all Bangladeshi public holidays (BST, UTC+6)
• Languages: English and Bengali

For responsible gaming concerns specifically, please visit our Responsible Gaming page, which contains additional resources and guidance for players who feel that gambling may be negatively affecting their lives.

For frequently asked questions about registration, payment methods, bonuses, and game rules, please visit our FAQ page.